Returns & Exchanges
At O'Donnell Moonshine, we strive for complete satisfaction with every jar. If your order arrives damaged or you are not entirely happy with your purchase, you can return unopened items within 14 days of receipt.
Return Process
- 1.Contact Support
Email our customer service team with your order number and the reason for your return to initiate the process.
- 2.Prepare Your Package
Carefully pack the unopened moonshine jars in their original shipping box with protective padding to prevent breakage during transit.
- 3.Ship the Item
Affix the provided return label and drop the package off at your nearest authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process a full refund to your original payment method within 5-7 business days.